North West Parents & Friends Association

About New Directions

New Directions sets out twelve supports that should be available to people with disabilities using ‘day services’.

It proposes that ‘day services’ should take the form of individualised outcome-focussed supports to allow adults using those services to live a life of their choosing in accordance with their own wishes, needs and aspirations.

There is a structure set up within the nine HSE Community Healthcare Organisations (CHO) nationally to implement New Directions. These CHO New Directions Implementation Groups have representatives from every HSE funded adult day Service Provider within the CHO area.

Watch the video ‘Introducing New Directions’
to learn more about our services.

eLearning Module for New Directions

The eLearning Module for New Directions – Putting New Directions into Practice was launched on 18th September 2019. 

This eLearning module is for all management and frontline staff working in HSE funded Adult Day Services.  It enables the learner to learn about the 12 supports and core values of New Directions, how to apply good practice in services and provide quality supports to people with disabilities.

North West Parents and Friends Association are presently completing a Self Evaluation process for each location which is a fundamental part of continuous quality improvement process and key to the delivery of the New Directions policy.

We meet regularly with Service Users to gather information to complete this process which will help us to maintain and improve the quality of services and supports under New Directions.

Click to download the Minutes of Meetings